Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Degraded Performance

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow in Browser

Operational

Shadow Drive

Drive

Operational

[DEFRA01] - Issue to access Shadow PCDegraded Performance

Incident Status

Degraded Performance

Components

Shadow PC

Locations

Frankfurt (DEFRA01)


April 3, 2025 9:23AM CEST
April 3, 2025 7:23AM UTC
[Investigating] We’re currently investigating a high number of failure when user try to launch their Shadow PC. We’ll keep your updated once we’ve more information to share.

April 3, 2025 9:29AM CEST
April 3, 2025 7:29AM UTC
[Identified] Team has identified an issue with the geolocation system. We’re disabling it until a fix is ready. We apologize for the inconvenience.

April 3, 2025 6:17PM CEST
April 3, 2025 4:17PM UTC
[Identified] A fix is under test internally to fix this issue. The geolocation will be disable until its production deployment next week if the test is successful. We apologize for the inconvenience.

External Services

Brevo

Cloudflare

Stripe

Zendesk

Locations