Active Incident

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Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Partial Service Disruption

Dunkerque OS (FRDUN02-OS)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow in Browser

Operational

Shadow Drive

Drive

Operational

[FRDUN02] - Extra Storage Server DownPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Shadow PC

Locations

Dunkerque (FRDUN02)


June 6, 2025 8:19PM CEST
June 6, 2025 6:19PM UTC
[Investigating] Our monitoring alerted us about an extra storage server being unavailable. Team is investigating this incident.

June 6, 2025 8:22PM CEST
June 6, 2025 6:22PM UTC
[Identified] We've identified the fault, and team is working on its resolution.

June 6, 2025 8:29PM CEST
June 6, 2025 6:29PM UTC
[Identified] Server is facing an hardware issue, that prevents it to work properly. We're migrating impacted users data to another server. Users impacted by this incident will face a G-468 error when trying to use their Shadow during the migration. We apologize for the inconvenience this is causing.

External Services

Brevo

Cloudflare

Stripe

Zendesk

Locations