Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow in Browser

Operational

Shadow Drive

Drive

Operational

[FRDUN02] - Shadow PC not startingOperational

Incident Status

Operational

Components

Shadow PC

Locations

Dunkerque (FRDUN02)


November 6, 2026 8:36AM CET
November 6, 2026 7:36AM UTC
INVESTIGATING

We're investigating report and monitoring alert about Shadow PC not being able to start. We apologize for the inconvenience caused by this issue

November 6, 2026 8:38AM CET
November 6, 2026 7:38AM UTC
IDENTIFIED

Root cause of the incident identified. Team is working on a fix to reenable service access as soon as possible.

November 6, 2026 8:43AM CET
November 6, 2026 7:43AM UTC
MONITORING

Fix deployed and service is back to normal. We're monitoring the situation for the day.

November 6, 2026 10:21AM CET
November 6, 2026 9:21AM UTC
IDENTIFIED

We've identified instability following our previous fix that allowed the service to be reopened. Team is working to stabilize the service and prevent future unavailability.

November 6, 2026 4:00PM CET
November 6, 2026 3:00PM UTC
MONITORING

New patch deployed, we're back in the monitoring phase.

External Services

Cloudflare

Stripe

Zendesk

Locations