Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Dallas (TX1)

Partial Service Disruption

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow Drive

Drive

Operational

[TX1] - Storage serverService Disruption

Incident Status

Service Disruption

Components

Shadow PC

Locations

Dallas (TX1)


September 3, 2024 12:14PM CEST
September 3, 2024 10:14AM UTC
[Identified] One of our storage server isn't starting up. Our team is working to bring it back up as soon as possible. Unable to setup the failover nor migrate the users to an healthy storage server. Impacted users will see a G-468 error when trying to connect. An intervention in datacenter has been scheduled to replace the faulty parts.

September 4, 2024 10:07AM CEST
September 4, 2024 8:07AM UTC
[Identified] Intervention is still on going waiting for the new custom part.

September 6, 2024 10:48AM CEST
September 6, 2024 8:48AM UTC
[Monitoring] Faulty parts has been replaced. We were able to recover some disks from the faulty server.

External Services

Brevo

Cloudflare

Stripe

Locations