Active Incident

Updated a few seconds ago

2

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow data centers




Operational

Find which data center is hosting your Shadow: PARIS: Shadow Boost for France, Belgium, Luxembourg, Switzerland, United Kingdom GRAVELINES: European Shadow Ultra or Shadow Infinite subscribers AMSTERDAM: Shadow Boost for Germany, Netherlands SANTA CLARA: California, Oregon, Nevada, Washington, Idaho, Utah, Montana, Arizona, Wyoming, Colorado NEW-YORK: South Carolina, North Carolina, Virginia, West Virginia, Delaware, Maryland, Pennsylvania, Connecticut, State of New York, Massachusetts, New Hampshire, Vermont, Maine, New Jersey, Washington D.C, Rhode Island, Florida DALLAS: Texas, New Mexico, Kansas, Oklahoma, Arkansas, Mississippi, Louisiana, Alabama, Georgia CHICAGO: Nebraska, South Dakota, North Dakota, Missouri, Iowa, Minnesota, Tennessee, Kentucky, Illinois, Wisconsin, Indiana, Ohio, Michigan

Locations

Incident Status

Degraded Performance

Components

Shadow data centers

Locations

Paris



August 10, 2021 5:53PM CEST
August 10, 2021 3:53PM UTC
[Investigating] Server Storage is down. A failover will be perform

August 10, 2021 6:06PM CEST
August 10, 2021 4:06PM UTC
[Monitoring] Failover is active. Degraded performances can be observed.

Incident Status

Degraded Performance

Components

Shadow data centers

Locations

Chicago, Dallas, New York, Santa Clara



July 29, 2021 1:53PM CEST
July 29, 2021 11:53AM UTC
[Investigating] We are experiencing performance issues with some of our additional storage drives. Certain users will be impacted and can expect a degraded experience. The investigation by our teams is ongoing, no timeline has been fixed.

September 28, 2021 11:33AM CEST
September 28, 2021 9:33AM UTC
[Identified] The problem is identified. We have already solved it in our Amsterdam datacenter. We are currently taking actions to resolve it as soon as possible for our US datacenters.

October 4, 2021 11:44AM CEST
October 4, 2021 9:44AM UTC
[Identified] Resolving on Amsterdam