Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Dunkerque OS (FRDUN02-OS)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow in Browser

Operational

Shadow Drive

Drive

Operational

[Belgium / Proximus] - Shadow unavailableOperational

Incident Status

Operational

Components

Shadow PC

Locations

Dunkerque (FRDUN02), Strasbourg (FRSBG01), Frankfurt (DEFRA01)


June 11, 2026 4:38PM CEST
June 11, 2026 2:38PM UTC
IDENTIFIED

We've identified an issue impacting our Belgian users using Proximus as their internet provider. Issue has been raised to our infrastructure provider and investigation are ongoing on their side. If you're impacted, the recommended workaround is to disable IPv6 support on your local client. We apologize for the inconvenience this is causing

June 12, 2026 5:25PM CEST
June 12, 2026 3:25PM UTC
MONITORING

Our infrastructure provider deployed a fix regarding this incident. Situation should be back to normal. We're monitoring the situation with them. We apologize for the inconvenience this incident caused.

External Services

Cloudflare

Stripe

Zendesk

Locations