Planned Maintenance In Progress

Updated a few seconds ago

2

Active Incidents

1

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Degraded Performance

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow Drive

Drive

Operational

[USWDC01] Outage on PowerofferOperational

Incident Status

Operational

Components

Shadow PC

Locations

Washington DC (USWDC01)


February 11, 2025 4:53AM CET
February 11, 2025 3:53AM UTC
[Investigating] Many severs just becane unavailable.

February 11, 2025 8:30AM CET
February 11, 2025 7:30AM UTC
[Identified] Most of the servers are now back to production.
[DEFRA01] - Power - Waiting time before accessing ShadowDegraded Performance

Incident Status

Degraded Performance

Components

Shadow PC

Locations

Frankfurt (DEFRA01)


February 9, 2025 8:45PM CET
February 9, 2025 7:45PM UTC
[Identified] A higher usage of the platform than usual, combined with some servers out of production, created a higher waiting time than the one that can be usually encountered when accessing Shadow PC. The OnCall team has been paged and is working to put the maximum servers we can back in production.
[USPOR01] Geolocation maintenancePlanned Maintenance

Description

To prevent any issue with our provider setup, we have to update our geoloc configuration. To do so without impact, we are going to disable geoloc from Monday 10/02 10AM (UTC) to Tuesday 11/02 2PM (UTC)

Components

Shadow PC

Locations

Portland (USPOR01)

Schedule

February 10, 2025 11:00AM - February 11, 2025 3:00PM CET
February 10, 2025 10:00AM - February 11, 2025 2:00PM UTC


February 10, 2025 10:11AM CET
February 10, 2025 9:11AM UTC
[Update] Geoloc is now disabled on USPOR01.

February 12, 2025 10:55AM CET
February 12, 2025 9:55AM UTC
[Update] Geoloc is back. We are currently monitoring the traffic.

External Services

Brevo

Cloudflare

Stripe

Locations