Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow in Browser

Operational

Shadow Drive

Drive

Operational

[DEFRA01] Storage issueOperational

Incident Status

Operational

Components

Shadow PC

Locations

Frankfurt (DEFRA01)


October 19, 2026 9:10AM CEST
October 19, 2026 7:10AM UTC
INVESTIGATING

One of our storage setup shows many errors. This may impact some of our Shadow users in this datacenter.

October 19, 2026 10:58AM CEST
October 19, 2026 8:58AM UTC
IDENTIFIED

Team found the root cause of the errors. A fix is under deployment. We'll let you know once service is resume.

October 19, 2026 11:48AM CEST
October 19, 2026 9:48AM UTC
MONITORING

A fix has been deployed and service reopened for impacted users. We're monitoring the situation over the next hours.

External Services

Cloudflare

Stripe

Zendesk

Locations