Active Incident

Updated a few seconds ago

3

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Gravelines (DFR1)

Operational

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Dallas (TX1)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Shadow Drive

Drive

Service Disruption

Web

Authentification

Operational

Shop

Operational

Account

Operational

[DRIVE] 27/05 (EU) Incident - Service disruptionService Disruption

Incident Status

Service Disruption

Components

Shadow Drive

Locations

Drive


May 27, 2023 12:23PM CEST
May 27, 2023 10:23AM UTC
[Identified] Major incident detected on Drive server, under investigation. Service disrupted.

May 27, 2023 12:51PM CEST
May 27, 2023 10:51AM UTC
[Monitoring] Shadow drive is now available. Teams are monitoring
[DFR1] 15/06 - Storage incidentOperational

Incident Status

Operational

Components

Shadow PC

Locations

Gravelines (DFR1)


May 15, 2023 7:23PM CEST
May 15, 2023 5:23PM UTC
[Investigating] Incident detected on DFR1 datacenter, under investigation. Some users might not be able to start or reset their Shadow.

May 16, 2023 10:38AM CEST
May 16, 2023 8:38AM UTC
[Identified] We identified the root cause and are working to fix the issue

May 17, 2023 9:19AM CEST
May 17, 2023 7:19AM UTC
[Monitoring] Issue is fixed. We apologize for any inconvenience.
[TX1] - Storage ServerPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Shadow PC

Locations

Dallas (TX1)


May 11, 2023 8:27AM CEST
May 11, 2023 6:27AM UTC
[Identified] A issue is detected on a storage server, the team will check the issue.

May 11, 2023 9:55AM CEST
May 11, 2023 7:55AM UTC
[Monitoring] Team is actively working on this incident. A maintenance will be performed during the day to give access back to the impacted users. Failover has been activated for users, they should be able to connect to their shadow.

May 11, 2023 10:03AM CEST
May 11, 2023 8:03AM UTC
[Monitoring] Failover is active

External Services

Cloudflare

Sendinblue

Stripe

Zendesk

Locations