Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow in Browser

Operational

Shadow Drive

Drive

Operational

[CAMTL01] - Internet UnavailableOperational

Incident Status

Operational

Components

Shadow PC

Locations

Montréal (CAMTL01)


August 6, 2026 3:09AM CEST
August 6, 2026 1:09AM UTC
IDENTIFIED

Monitoring alerted us about part of our Shadow Power infrastructure which lose connectivity with Internet. We're working closely with our infrastructure provider to fix this incident as soon as possible.

August 6, 2026 4:00AM CEST
August 6, 2026 2:00AM UTC
IDENTIFIED

We're still working with our infrastructure provider whom identified a faulty network equipment and is working its replacement. Users subscribed to the Shadow Power offer at CAMTL01 will face higher waiting time than usual when trying to access their Shadow PC. We apologize for the inconvenience this is causing.

August 6, 2026 5:46AM CEST
August 6, 2026 3:46AM UTC
IDENTIFIED

Internet connectivity is back for the impacted servers. Situation should be back to normal at 12:00 AM EDT / 4:00 AM UTC

August 6, 2026 7:25AM CEST
August 6, 2026 5:25AM UTC
MONITORING

We will monitor the situation over the mext hours

External Services

Cloudflare

Stripe

Zendesk

Locations