Active Incident

Updated a few seconds ago


Active Incidents


Active Maintenances


Days Until Next Maintenance

Shadow data centers

Degraded Performance

Find which data center is hosting your Shadow: PARIS: Shadow Boost for France, Belgium, Luxembourg, Switzerland, United Kingdom GRAVELINES: European Shadow Ultra or Shadow Infinite subscribers AMSTERDAM: Shadow Boost for Germany, Netherlands SANTA CLARA: California, Oregon, Nevada, Washington, Idaho, Utah, Montana, Arizona, Wyoming, Colorado NEW-YORK: South Carolina, North Carolina, Virginia, West Virginia, Delaware, Maryland, Pennsylvania, Connecticut, State of New York, Massachusetts, New Hampshire, Vermont, Maine, New Jersey, Washington D.C, Rhode Island, Florida DALLAS: Texas, New Mexico, Kansas, Oklahoma, Arkansas, Mississippi, Louisiana, Alabama, Georgia CHICAGO: Nebraska, South Dakota, North Dakota, Missouri, Iowa, Minnesota, Tennessee, Kentucky, Illinois, Wisconsin, Indiana, Ohio, Michigan


Incident Status

Degraded Performance


Shadow data centers



May 12, 2021 8:42AM CEST
May 12, 2021 6:42AM UTC
[Identified] Incident detected on AMS datacenter on a storage system. 395 users impacted. Users on this storage system can't access their Shadow at the moment

May 12, 2021 9:17AM CEST
May 12, 2021 7:17AM UTC
[Identified] Users can access their Shadow. Some degraded perfomances can be experienced.