Active Incident

Updated a few seconds ago

2

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Dallas (TX1)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow Drive

Drive

Operational

[USWDC01] - Network instabilityOperational

Incident Status

Operational

Components

Shadow PC

Locations

Washington DC (USWDC01)


July 16, 2024 5:13PM CEST
July 16, 2024 3:13PM UTC
[Investigating] Our network provider is facing some network instability that can impact your Shadow experience. Be assure we're working with them to get back to a stable situation. Sorry for the inconvenience.

July 16, 2024 8:31PM CEST
July 16, 2024 6:31PM UTC
[Monitoring] Service has been restored to an healthy state by our network provider. We’re monitoring the situation with them.
[TX1] - Internal network incidentOperational

Incident Status

Operational

Components

Shadow PC

Locations

Dallas (TX1)


July 16, 2024 2:27PM CEST
July 16, 2024 12:27PM UTC
[Investigating] Due to an internal network incident, some of our storage servers aren't available, preventing users to access their Shadow PC. We're working with datacenter team to fix this issue as soon as possible. Sorry for the inconvenience.

July 16, 2024 2:49PM CEST
July 16, 2024 12:49PM UTC
[Identified] The faulty network equipments have been identified and datacenter team is working on it.

July 16, 2024 3:55PM CEST
July 16, 2024 1:55PM UTC
[Monitoring] A fix has been deployed and service reenabled for impacted users. Team is now monitoring the situation.

Scheduled Maintenance

[Drive] Session may be lostPlanned Maintenance

Schedule

July 8, 2024 10:29AM - 10:29AM CEST
July 8, 2024 8:29AM - 8:29AM UTC

Components

Shadow Drive

Locations

Drive

Description

Due to upgrade on session backend, session may be lost during operation Connect again will fix the problem

External Services

Brevo

Cloudflare

Stripe

Locations