Active Incident

Updated a few seconds ago

2

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Paris (PA1)

Operational

Gravelines (DFR1)

Operational

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Operational

Dallas (TX1)

Operational

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Shadow Drive

Drive

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

[DEFRA01] - Storage server failureOperational

Incident Status

Operational

Components

Shadow PC

Locations

Frankfurt (DEFRA01)


November 16, 2022 3:11PM CET
November 16, 2022 2:11PM UTC
[Identified] One of our storage server is facing some issues. Team is working to bring it back. 650+ users impacted.

November 16, 2022 3:35PM CET
November 16, 2022 2:35PM UTC
[Monitoring] Team deployed a fix on the server. Service is reopened for the 650+ impacted users.
[Early Access/Power] - Starting Shadow IncidentOperational

Incident Status

Operational

Components

Shadow PC

Locations

Dunkerque (FRDUN02)


November 6, 2022 5:36PM CET
November 6, 2022 4:36PM UTC
[Investigating] An issue is preventing Early Access users to launch their Shadow. Our team is investigating.

November 6, 2022 5:59PM CET
November 6, 2022 4:59PM UTC
[Monitoring] Team deployed a fix for the impacted servers preventing users to access their Shadow (Early Access). We're now monitoring the situation.

November 6, 2022 7:03PM CET
November 6, 2022 6:03PM UTC
[Identified] Fix didn't resolved every occurence of the issue. Team is working on it

November 6, 2022 11:21PM CET
November 6, 2022 10:21PM UTC
[Monitoring] Team deployed a new fix for the ongoing incident and is monitoring the situation

November 13, 2022 4:18PM CET
November 13, 2022 3:18PM UTC
[Identified] Issue is reoccurring Team is working on it

November 13, 2022 5:57PM CET
November 13, 2022 4:57PM UTC
[Monitoring] Team deployed a new fix for the ongoing incident and is monitoring the situation

External Services

Cloudflare

Sendinblue

Stripe

Zendesk

Locations