Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

3

Days Until Next Maintenance

Shadow data centers




Partial Service Disruption

Locations

[FRDUN02|DEFRA01|CAMTL01|USWDC01|USPOR01] 20/04 (EU) / 04/20 (US) incident - Degraded storage performancesDegraded Performance

Incident Status

Degraded Performance

Components

Shadow data centers

Locations

FRDUN02, DEFRA01, CAMTL01, USWDC01, USPOR01


April 20, 2022 5:52PM CEST
April 20, 2022 3:52PM UTC
[Identified] Following new datacenters opening, activity is high on storage systems inducing degraded performances at high usage time period. We have identified a mitigation and are working to ensure service quality as well as storage performances for all users on new datacenters. We apologized for any inconvenience.

Scheduled Maintenance

[TX1] 05/24 (US) maintenance - Storage SystemPlanned Maintenance

Schedule

May 24, 2022 2:00PM - 4:00PM CEST
May 24, 2022 12:00PM - 2:00PM UTC

Components

Shadow data centers

Locations

Dallas

Description

In order to complete a hardware intervention we will stop a storage server. All shadow sessions will be shutdown and no new connection could be performed during this operation.