Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

-

Days Until Next Maintenance

Shadow PC

Dunkerque (FRDUN02)

Operational

Strasbourg (FRSBG01)

Operational

Frankfurt (DEFRA01)

Degraded Performance

Montréal (CAMTL01)

Operational

Washington DC (USWDC01)

Operational

Portland (USPOR01)

Operational

Web

Authentification

Operational

Shop

Operational

Account

Operational

Landing

Operational

Shadow in Browser

Operational

Shadow Drive

Drive

Operational

[DEFRA01] - Power Waiting TimeDegraded Performance

Incident Status

Degraded Performance

Components

Shadow PC

Locations

Frankfurt (DEFRA01)


November 3, 2026 8:07PM CET
November 3, 2026 7:07PM UTC
IDENTIFIED

We are currently experiencing an incident affecting our DEFRA01 datacenter, which reduces the number of servers available at this location. Impact: Users trying to connect may experience longer waiting times than usual when launching their Shadow PC. Shadow PCs that are already running are not affected. We apologize for the inconvenience this is causing.

External Services

Cloudflare

Stripe

Zendesk

Locations